Can the therapist go straight to my room?
Very unlikely. Guest floors (47F–53F) require keycard access. The therapist can reach 45F on their own, but you must meet them there and take them up.
Where exactly is the 45F lobby?
Enter Midtown Tower at ground level, take the dedicated hotel elevator to 45F. Lobby, reception, restaurants, and the main elevator bank to guest floors are all here.
The hotel has a spa — why book external?
The Ritz-Carlton Spa (46F) is excellent for ESPA treatments during business hours. External outcall advantages: wider massage types (shiatsu, Thai, sports), late-night availability
(outcall operates until 3–5 am vs. spa closing at ~10–11 pm), and the privacy of never leaving your room.
Can I book a late-night massage?
Yes. Most outcall services operate until 3–5 am. Roppongi is a core dispatch area with excellent late-night availability. Expect a surcharge of ¥1,000–¥2,000.
Can I book right after checking in? (jet lag recovery)
Yes. Check-in is at 3:00 pm. Message the service while in transit. With 52 m²+ rooms, you have ideal space for a recovery session.
Can I get a couples massage delivered?
Yes — the Ritz-Carlton’s rooms are spacious enough. Standard rooms are 52 m², suites go up to 300 m². Two therapists can work side by side comfortably. Confirm availability
with the service in advance.
What types of massage can I get delivered?
Most outcall services offer shiatsu, oil, deep tissue, Thai-style, sports massage, and aromatherapy.
Shiatsu or oil — which works better here?
Both work extremely well. With 52 m²+ rooms and spacious marble bathrooms, oil massage (which requires shower access) is no problem at all. Shiatsu is equally practical on the
king-size bed.
How much does an outcall massage cost?
General reference: ¥15,000–¥25,000 for 60 min, ¥20,000–¥35,000 for 90 min, plus late-night surcharge.
How far in advance should I book?
Same-day booking usually works in Roppongi. For peak hours (8–11 pm), book 2–3 hours ahead.
Is Roppongi safe late at night?
Tokyo is one of the safest major cities. Roppongi has some touts near the main crossing, but Tokyo Midtown is a separate, well-managed complex. The therapist will have no issues
reaching the building.
Do I need to tell the hotel I’m booking a massage?
No. You’re meeting a visitor and escorting them to your room. At a 5-star hotel, this is completely normal.