Can the therapist go straight to my room?
Unlikely — guest floors require keycard access. Meet at the ground-floor lobby and escort them up.
Which entrance should the therapist use?
The main hotel entrance on Roppongi-dori (street level). Roppongi Hills has many entrances for the mall, residences, and offices — the hotel entrance is separate and clearly signed.
The hotel has Nagomi Spa — why book external?
Nagomi Spa is excellent for Japanese-style wellness during operating hours. External outcall advantages: wider massage types (shiatsu, Thai, sports, deep tissue), late-night
availability (outcall until 3–5 am), and the privacy and convenience of never leaving your room.
Can I book a late-night massage?
Yes. Most outcall services operate until 3–5 am. Roppongi is a core dispatch area. Expect a surcharge of ¥1,000–¥2,000.
Can I book right after checking in? (jet lag recovery)
Yes. Check-in is at 3:00 pm. Message the service while in transit. With 42 m²+ rooms and deep-soaking tubs, it’s an ideal recovery setup.
Can I get a couples massage delivered?
Yes — standard rooms are 42 m², which is workable for two therapists. Suites (85–260 m²) are very comfortable for couples sessions. Confirm availability in advance.
What types of massage can I get delivered?
Shiatsu, oil, deep tissue, Thai-style, sports massage, and aromatherapy. Specify your preference in the booking message.
Shiatsu or oil — which works better here?
Both work well. The limestone bathrooms with deep-soaking tubs make oil massage especially practical — you can shower and soak afterward in luxury. Shiatsu is equally comfortable on
the Frette-linen king-size bed.
How much does an outcall massage cost?
General reference: ¥15,000–¥25,000 for 60 min, ¥20,000–¥35,000 for 90 min, plus late-night surcharge.
How far in advance should I book?
Same-day booking usually works in Roppongi. For peak hours (8–11 pm), book 2–3 hours ahead.
Is Roppongi safe late at night?
Tokyo is one of the safest major cities. Roppongi has some touts near the main crossing, but the Roppongi Hills complex is a secure, well-managed environment. The therapist will have
no trouble reaching the hotel entrance.
Do I need to tell the hotel I’m booking a massage?
No. You’re meeting a visitor and escorting them to your room. At a luxury hotel, this is completely normal.