Can the therapist go straight to my room?
Generally no. Palace Hotel Tokyo uses keycard-controlled elevators for guest floors (8F–23F). The reliable path is: meet your therapist at the main lobby and escort them up with your
keycard. Some services may have arranged direct-to-room access with specific hotels, but don’t count on it.
The hotel has two entrances — which one should I use for the meet-up?
Default to the main lobby at street level (Marunouchi side). There is also an Otemachi underground entrance via Exit C13b, but it’s easier to miss each other
underground. Confirm with your service which entrance they’ll use before dispatch.
Can I book a late-night massage? (after midnight)
Yes, many outcall services in central Tokyo operate until late (some until 4:00 AM or later). Expect a late-night surcharge of ¥1,000–¥2,000. Marunouchi is a core coverage area, so
dispatch times are usually reasonable even after midnight.
Can I book right after checking in? (jet lag recovery)
Absolutely. Jet lag recovery massage is one of the most popular reasons guests at Palace Hotel Tokyo book an outcall service. If you message the service during your flight or
transfer, you can often have a therapist arrive within 60–90 minutes of your check-in.
Can I get a couples massage delivered to my room?
Some services offer couples outcall massage (two therapists at the same time). With rooms starting at 45 m² and suites going up to 200 m²+, Palace Hotel Tokyo has enough
space. Confirm availability and the extra therapist fee when you book.
What types of massage can I get delivered?
Most outcall services in Tokyo offer oil massage, deep tissue, shiatsu (Japanese pressure-point), Thai-style, and sports/remedial massage. The most common request from hotel guests is
oil massage or deep tissue for jet lag and travel fatigue.
Shiatsu or oil — which works better in a hotel room?
Both work well. Shiatsu is done through clothing on a futon mat (the therapist brings it), so no oil on hotel sheets. Oil massage uses a portable massage table or bed. At Palace Hotel
Tokyo, the 45 m²+ rooms easily fit either setup.
How much does an outcall massage cost in Tokyo?
As a general reference: 60 min costs ¥15,000–¥25,000, and 90 min costs ¥20,000–¥35,000. Late-night surcharge is typically ¥1,000–¥2,000. Prices vary by service, massage type, and time
of day. Always confirm the total before dispatch.
How far in advance should I book?
Same-day booking works for most services in central Tokyo, especially during weekday evenings. Weekend nights and holidays can be busier — booking a few hours ahead improves your
chances. If you want a specific therapist, book earlier.
Is Marunouchi convenient for outcall massage dispatch?
Very. Marunouchi is one of the most central areas in Tokyo and sits at the intersection of multiple subway lines plus JR. Most outcall services cover this area easily, and dispatch
times tend to be shorter than outer wards. Palace Hotel Tokyo is located steps from Otemachi Station, making it one of the easiest hotels to reach for massage delivery in central
Tokyo.
The hotel has its own spa (evian SPA) — why book an external outcall massage?
The evian SPA is excellent (Forbes Five-Star rated), but it operates from 8:00 AM to 8:00 PM only. If you want a massage after dinner, late at night, or early morning before the spa
opens, outcall is the practical option. You also don’t need to leave your room — the therapist comes to you, and you can fall asleep immediately after the session.
Do I need to tell the hotel I’m booking an external massage?
No. You’re meeting a visitor in the lobby and escorting them to your room — that’s normal guest behavior. Keep it simple and polite. If front desk asks, “I’m meeting a friend” is
sufficient.